Frequently Asked Questions
01
What are your office hours?
Our office hours are on demand Monday thru Friday. We try our best to accommodate busy schedules.
We respect your time. Your appointment time is not shared with another patient. It is reserved exclusively for you. We are on time for our appointments so you can be on time for yours.
02
What type of insurance does your office take?
We will process all dental PPO’s and indemnity plans. We will also submit claims to your medical insurance, when appropriate.
Your dental and medical insurance claims are handled in house by a licensed, State of Illinois insurance broker. As a courtesy, we deal with your insurance company so that you are not subject to lengthy hold times and frustrating results.
03
What type of payment options are available?
We offer the following payment options. Visa, MasterCard, Discover, cash, and check. We also accept most insurance plans. Please contact our office should you need information regarding payment plans.
04
What do I do in the event of an emergency?
If you have experienced an accident or injury, seek medical attention immediately. After you have been cleared of any collateral damage to your health we can begin to restore your smile. Documenting an accident with an emergency room visit and/or doctors visit is the first step when seeking reimbursement from your medical insurance carrier.
Dr. Bohm is available to all of his patients in case of an emergency and can be contacted by calling (847) 253-6535. We do not require you to go thru a service. We are available 24/7.
We reserve “emergency time” in our schedule daily so that if you are experiencing an emergency you can be assured of being seen immediately.
05
What should I do if a tooth is knocked out or partially dislodged?
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Locate the tooth.
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Hold the tooth by the crown (the part that is exposed when the tooth is in place) and rinse off the tooth with water if it’s dirty. Do not scrub it or remove any attached tissue fragments.
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If possible, try to put the tooth back in place. Make sure it’s facing the right way. Never force it into the socket.
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If it is not possible to reinsert the tooth in the socket or you are afraid you might swallow it, put the tooth in a small container of milk or a cup of water that contains a pinch of table salt (if milk is not available).
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Call your dentist as quickly as possible. Knocked out teeth have the greatest chance of being saved when they have been returned to the socket within 1 hour of being knocked out and the patient has been seen by a dentist.
In the case of a partially dislodged tooth due to a sports injury or other accident, you should follow these guidelines:
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Try placing it back into its normal position with your tongue or by gentle finger pressure. Do not use force. Besides being painful, trying to force a partially dislodged tooth into its normal position can cause damage to both the root of the tooth and the socket.
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Get to the dentist as soon as possible to ensure the tooth was properly repositioned and to have the tooth splinted to stabilize it during the healing process.
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Try not to disturb the tooth either with your bite or through chewing.
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Injured gum tissue around the tooth can be cleaned and soothed with salt water rinses.
06
Why am I getting so many cavities?
Besides some the obvious causes; bad diet, non-fluoridated bottled water, or poor oral hygiene, an increase in prescription drugs may be the main cause.
Side effects of many of today’s medications include dry mouth. Good salivary flow is your mouths main defense against tooth decay. Saliva not only washes food off of your teeth, the high calcium content in saliva neutralizes the acids produced by cavity forming bacteria rendering them harmless. When salivary flow is reduced these bacteria can be very destructive.
We recommend that you make sure to have your teeth checked and cleaned every 6 months so concerns can be detected early. This includes bitewing x-rays to help diagnose cavity detection between the teeth. In some instances we may recommend fluoride treatments to prevent further decay.